Mother of christ, Motoride - missed a payment? No option to pay the next day. Don't bother ever paying, or complaining - trust me

<p>30 OUT OF 30 successful payments; claim rejected due to account ever being behind</p> <p> </p> <p>After my 29th, yes 29th Motoride's debit order failed, I took the following steps:</p> <p>- Called the call centre to rectify</p> <p>- Received SMS assuring me not to panic - it is only after 2nd debit order fails that policy will be cancelled</p> <p>- Adviced the only way is to wait for next debit order date - no EFT - mother of christ, I even offered to bring the money to their offices in person</p> <p>- Changed banking details to account with less traffic to ensure no issues (Good idea by motorride)</p> <p> </p> <p>- Fast forward a couple of days - car breaks down motoride rejects claim, besides the earlier reassurance.</p> <p>- Holds car ransom till the debit order run in the next month</p> <p>- After many calls +R300 in airtime bill - assures me after debit order date.</p> <p>- After debit order date - I now have to send bank statements to proof "their" debit order went through; apparently they are under equipt & can't check</p> <p> </p> <p>- Today, new story - claim can never be approved (accouding to Willem, of claims) - because even all debit orders were paid - account was once behind.</p> <p> </p> <p>- When I bring up the SMS and what the hell the double debit was for if I was not covered - Willem chockes - excuses himself - I need to top up my contract with another R300 for more airtime waiting for answers from motoride.</p> <p> </p> <p>Did I mention being destroyed by their claims department after complaining on Hellopeter.</p> <p> </p> <p>I am going to have to supercharge this review to shame this syndicate</p> <p> </p> <p> </p> <p> </p> <p> </p>