CS
Christoff S
1 reviews | Active since Jul 2011
14 Oct 2015, 12:47
Misleading service plan
According to my service plan it is valid for a period of three years OR 60 000km irrespective of the number of services carried out in this time. Motorite now tells me that they only cover 4 services. NO WHERE IS THERE MENTION MADE OF THIS. There is a 1000km grace period either side of the service interval and I would like the last service to be included under the plan. 60 000km expires on 194 ****m. The car is in at VW on +-194 500km now Motorite doesn't want to pay. I am sick and tired of these big companies misleading the public and taking advantage!!
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Motorite Administrators's replyOfficial
14 Oct 2015, 15:01Hello manarc,
Dear Sir,
We acknowledge receipt of your complaint below.
Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for cooperation and patience herein.
Risk Management
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir,
We acknowledge receipt of your complaint below.
Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for cooperation and patience herein.
Risk Management
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Motorite Administrators's reply14 Oct 2015, 15:01
Official
Hello manarc,
Dear Sir,
We acknowledge receipt of your complaint below.
Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for cooperation and patience herein.
Risk Management
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Sir,
We acknowledge receipt of your complaint below.
Your complaint is currently being investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for cooperation and patience herein.
Risk Management
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***