NL
Nhlanhla L
1 reviews | Active since Jun 2021
07 Jul 2021, 17:17
Mind you the sales guy doubles up as their agent and I wanted bidvest to cover my warranty as it was suggested to me through out my research but I was pushed to this motorite and I was promised that I'll be helped whenever I needed it. I wasn't taking a g
I took out a policy of warranty which was sold by the dealer when I told them I wasn't taking a used performance car without a warranty, they never even showed me the contract only got it after a year and a half when I was trying to get my engine fixed. They only approved 10 k when the quote is over 50k sighting that engine overheated that the contract states that. But how can I be bound by a contract I never signed or even seen until the claim. They overlooked a bunch of things that are wrong with the engine and chose that because that's the one with less money to pay.
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Replies (2)0
Replies (2)Motorite Administrators's replyOfficial
08 Jul 2021, 08:03Dear Sir,
We acknowledge receipt of your complaint received at our offices and duly noted your comments.
Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply08 Jul 2021, 08:03
Official
Dear Sir,
We acknowledge receipt of your complaint received at our offices and duly noted your comments.
Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's replyOfficial
08 Jul 2021, 09:48Dear Sir,
Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply08 Jul 2021, 09:48
Official
Dear Sir,
Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
