HT
Hennie T
1 reviews | Active since Feb 2024
14 Feb 2024, 07:51
****mers Motorite mechanical warranty
Good Day Please be wary of this **** of a business as when you buy there insurance , they advertise it as they will cover anything on your vehicle but when the time comes for a claim , good luck with that as they then throw everything they can to prevent the claim , this is when they say no we only cover this and that and they only cover the smallest portion of the part and they don't cover the labour because ..... excuses excuses excuses
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Motorite Administrators's replyOfficial
14 Feb 2024, 08:09Hello Hennie T, We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply14 Feb 2024, 08:09
Official
Hello Hennie T, We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
14 Feb 2024, 09:32Dear Hennie T, Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint. With reference to your complaint logged with us, complaint reference number ***3, we have reviewed your complaint and duly noted your comments. Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter and our findings thereof. Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.Kind Regards, Risk Management Complaints Division
Thank you for your cooperation and patience herein.Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply14 Feb 2024, 09:32
Official
Dear Hennie T, Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint. With reference to your complaint logged with us, complaint reference number ***3, we have reviewed your complaint and duly noted your comments. Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter and our findings thereof. Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.Kind Regards, Risk Management Complaints Division
Thank you for your cooperation and patience herein.Kind Regards, Risk Management Complaints Division