MAINTAINANCE PLAN SE ****

Mid year last year I purchased a "Extended Maintainance Plan" from Motorite. I did a full service with brakes late last year, All items that needed attention were addressed hassle free. Fast forward 2021 January the vehicle would smoke momentarily on start up and the vehicle was booked in for an assessment. 20th January the vehicle was booked in at an authorized dealer for an assessment a report was submitted along with a quote. An assessor assessed the vehicle. Authorization was given for +-60% of the required repair. Dealership and Motorite are back and forth with quotes at my expense. My life is at risk, I'm exposed to pandemic by using public transport. My family and I are at risk. Motorite bluntly refuses to replace a part is known to fail after this repair is done. Wants the part to fail at my expense on having the vehicle back to the dealership. I purchased a Maintenance Plan to maintain the vehicle. Now the Goal Post has moved when the need arises. The dealership is advising on preventive maintenance so I'm not inconvenienced in the near future. Motorite wants me to suffer from them hiding behind their thumbs. MAINTAINANCE PLAN IS A LIE. THERE IS NOTHING BEING MAINTAINED. *****ED WITH VASELINE IS WHAT IS HAPPENING TO ME. POLICY WAS SOLD ON PRETEXT THAT OF THE POLICY BEING A MIRROR OF THE MANUFACTURES MAINTENANCE PLAN WITH LISTED EXCLUSION WHICH WERE AGREED UPON. 2 WEEKS ON ZERO HAS BEEN DONE. THERE IS NO PEACE OF MIND. I WILL HAVE THE ANXIETY OF THE KNOWN PART FAILING AT ANY TIME. THEN I'LL HAVE TO SUFFER FROM DIS SERVICE. THIS LIE OF POLICY.