NS
Ndiyabonga S
1 reviews | Active since Jun 2020
21 Jul 2025, 11:03
Long Claim Process and Poor Customer Service
Motorite has extremely poor Customer Service! They took extremely long to process my tyre claim and promised me that they will make payment which they did not. They do not value Customers and it's a shame that they represent FNB!
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Motorite Administrators's replyOfficial
21 Jul 2025, 11:06Hello Ndiyabonga S,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply21 Jul 2025, 11:06
Official
Hello Ndiyabonga S,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division