LM
Lwazi M
1 reviews | Active since Dec 2017
02 Jan 2020, 22:59
Keeping my policy
So far I'm happy with the firm they have kept their end of the deal. However, it would be great if you worked on your turn around time for claims.
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Replies (1)
Motorite Administrators's replyOfficial
03 Jan 2020, 08:27Dear Sir, It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully. Thank you for taking the time to express your appreciation and positive feedback. Your thoughts are important to us, but we're especially pleased when the feedback is positive. We try hard to provide the best possible service/products to our customers and their satisfaction is our reward. Thank you - we very much appreciate your business and hope that you will remain a valued customer. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply03 Jan 2020, 08:27
Official
Dear Sir, It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully. Thank you for taking the time to express your appreciation and positive feedback. Your thoughts are important to us, but we're especially pleased when the feedback is positive. We try hard to provide the best possible service/products to our customers and their satisfaction is our reward. Thank you - we very much appreciate your business and hope that you will remain a valued customer. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division