TN
Thandiwe N
1 reviews | Active since Oct 2016
04 May 2023, 12:56
**** INSURANCE!!!
Motorite is definitely a **** if not a ****a shop. I took warranty insurance with them went through the steps paid in full and understand exactly what I am covered for but now all of sudden they don't want to pay. I just received email that ny claim has been rejected. I regret joining them. Also just want to state that no one from my circle of people will join them
Helpful (0)
Replies (4)0
Replies (4)
Motorite Administrators's replyOfficial
04 May 2023, 13:01Dear Madam, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. | TIA Reference / Case Number | ***7
Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply04 May 2023, 13:01
Official
Dear Madam, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. | TIA Reference / Case Number | ***7
Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
05 May 2023, 15:03 Dear Madam, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for our comprehensive feedback regarding the outcome of your complaint. Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division
Motorite Administrators's reply05 May 2023, 15:03
Official
Dear Madam, Thank you for allowing us the opportunity of investigating your complaint. Please refer to your personal email for our comprehensive feedback regarding the outcome of your complaint. Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division
TN
Thandiwe N's updateReviewer Update
06 Sept 2023, 10:25Till this day, I did not receive any email from Motorite. So, is this what they do rob people? because the reviews are scary. mistake I will never ever do and not even someone in my circle will ever join them.
TN
Thandiwe N's update06 Sept 2023, 10:25
Reviewer Update
Till this day, I did not receive any email from Motorite. So, is this what they do rob people? because the reviews are scary. mistake I will never ever do and not even someone in my circle will ever join them.
Motorite Administrators's replyOfficial
06 Sept 2023, 11:02Dear Madam,
Kindly note that a response was issued to your personal email address, addressing the above received complaint.
The response letter was issued on the 05 May 2023 at 15:02pm and sent to the email address on our records and listed above on Hello Peter.
For ease of reference - we have forwarded the response letter to your personal email address.
Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division
Kindly note that a response was issued to your personal email address, addressing the above received complaint.
The response letter was issued on the 05 May 2023 at 15:02pm and sent to the email address on our records and listed above on Hello Peter.
For ease of reference - we have forwarded the response letter to your personal email address.
Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division
Motorite Administrators's reply06 Sept 2023, 11:02
Official
Dear Madam,
Kindly note that a response was issued to your personal email address, addressing the above received complaint.
The response letter was issued on the 05 May 2023 at 15:02pm and sent to the email address on our records and listed above on Hello Peter.
For ease of reference - we have forwarded the response letter to your personal email address.
Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division
Kindly note that a response was issued to your personal email address, addressing the above received complaint.
The response letter was issued on the 05 May 2023 at 15:02pm and sent to the email address on our records and listed above on Hello Peter.
For ease of reference - we have forwarded the response letter to your personal email address.
Should you have further queries – please do not hesitate to contact us. Kind regards, Risk Management Complaints Division