AW
Amore W
1 reviews | Active since Jan 2017
13 Dec 2018, 11:25
IMPOSSIBLE TO CANCEL
Me and my husband have been trying to cancel our Policy with Motorite, each time documents are send to us we fill it in and send it back, and each time we hear NOTHING. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR. We are paying something for a car we do not own anymore. Do not take anything from these people.
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Replies (2)
Motorite Administrators's replyOfficial
13 Dec 2018, 16:08 Dear Madam, We acknowledge receipt of your complaint received at our offices and duly noted your comments. Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***
Tel No: ***
Facsimile: ***
Email: ***
Best regards,
Motorite Administrators's reply13 Dec 2018, 16:08
Official
Dear Madam, We acknowledge receipt of your complaint received at our offices and duly noted your comments. Your complaint will be investigated by the Risk Management Complaints division who will inform you in writing of our final position concerning your complaint as soon as possible. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Tel No: ***
Facsimile: ***
Email: ***
Tel No: ***
Facsimile: ***
Email: ***
Best regards,
Motorite Administrators's replyOfficial
14 Dec 2018, 08:06Dear Madam, We are yet to receive feedback from you pertaining to the complaint submitted. Unfortunately without policy/plan or vehicle details we are unable to assist with the matter in moving forward. Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance. Kind Regards, Risk Management Complaints Division Tel No: *** Facsimile: *** Email: ***
Best regards,
Motorite Administrators's reply14 Dec 2018, 08:06
Official
Dear Madam, We are yet to receive feedback from you pertaining to the complaint submitted. Unfortunately without policy/plan or vehicle details we are unable to assist with the matter in moving forward. Should you wish for a speedy and efficient resolution herewith, please be so kind as to contact the Motorite Complaints division for further assistance. Kind Regards, Risk Management Complaints Division Tel No: *** Facsimile: *** Email: ***
Best regards,