I get an invoice after calling twice to confirm
I phoned this company 2 times before I took my Mercedes Benz in to check the squealing brakes. Both consultants told me that I am covered 100% on everything. Now I get a call from the dealership stating that I need to pay R890 for them removing the 4 tyres and that Motorite will not pay anything. I am very upset with Motorite and Wesbank for selling me something that is once again useless.
Dear Sir,
We acknowledge receipt of your complaint, however in order for us to further investigate your complaint and provide you with adequate feedback we will require the following information:
Policy/Plan number:
OR
I/D Number:
Thank you for your cooperation herein.
Regards,
Risk Management Complaints Division
Tel No:***
Facsimile:***
Email:***
Dear Sir,
We acknowledge receipt of your complaint, however in order for us to further investigate your complaint and provide you with adequate feedback we will require the following information:
Policy/Plan number:
OR
I/D Number:
Thank you for your cooperation herein.
Regards,
Risk Management Complaints Division
Tel No:***
Facsimile:***
Email:***