1 reviews | Active since Sept 2012
Great service - prompt approvals - good experiences to date
<p>I have seen quite a lor od bad reviews of Motorite so thought it good to share some positive experiences as well - for balanced views.</p> <p> </p> <p>I have renewed the Motorite Plan on my BMW twice now. Each time i take the double-up option - which is quite expensive but not as expensive as repairs and part for breakdowns on all vehicles with extensive electronics. In my previous policy - i barely claimed and about 1month before the policy expired - i had to replace the fuel pump. No issues from Motorite - in fact i think the garage was a bit slow in sending the details to Motorite for assessment. Once details were sent (together with my service records) - no issues - claim approved.</p> <p> </p> <p>I just renewed the policy now again - and within 3months - had another failure (O2 sensor) - again - no issues and claimed approved in the same day before lunch! Car was ready the following day. Great, prompt service.</p> <p> </p> <p>It would seem that the garage dealing with the repair needs to know all the requirements for motorite and if there is a pre-established relationship - there is also the trust element. So far - all good things from my Motorite warranty. Much cheaper than motorplan extension and piece of mind to cover unplanned breakdowns. As my car is older - i dont mind servicing - and i service every year - even though - according to the service intervals - should be 2yrs.</p> <p> </p> <p>Hope this helps someone thinking about buying the policy. Everyones experience will not be the same but ultimately you will have to decide.</p> <p> </p> <p>Good Luck!</p>
Dear valued client,
Thank you for the feedback and for sharing your positive experience with us. Motorite prides itself on superior customer service and are continually working on improving our service levels. Feedback of this nature aids us in our quest of doing so.
Regards,
Risk Management Complaints Division
Tel No:***
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Dear valued client,
Thank you for the feedback and for sharing your positive experience with us. Motorite prides itself on superior customer service and are continually working on improving our service levels. Feedback of this nature aids us in our quest of doing so.
Regards,
Risk Management Complaints Division
Tel No:***
Facsimile:***
Email:***
