TN
Tumi N
1 reviews | Active since Jun 2019
01 Jul 2019, 09:39
Good service, but there is room for improvement!
I have a Motorite M/plan. They replaced my damaged engine with a brand new one and 100% of the costs were covered. I was generally happy with the service except the amount of time it took to process the claim. If it wasn't for this, I'd have given them 5 stars.
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Motorite Administrators's replyOfficial
01 Jul 2019, 10:12 Dear Sir, Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs. It is always gratifying to learn one’s employees are taking the time to make sure any problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so. We very much appreciate your business and hope that you will remain a valued customer. Kind Regards,
Motorite Administrators's reply01 Jul 2019, 10:12
Official
Dear Sir, Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs. It is always gratifying to learn one’s employees are taking the time to make sure any problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so. We very much appreciate your business and hope that you will remain a valued customer. Kind Regards,