NM
Nyaniso M
1 reviews | Active since Apr 2016
24 Apr 2023, 08:28
Extended Warranty
I had Motorite Plan from 2020 when I bought my car. Suprisingly I was not even aware it was Motorite I thought only today the 24th April 2023, when I took my car for an issue it has. This is not a review but a concern about the reviews I've read about them and I am really worried if they will reject or accept my qoute from the Dealer.
I will write a review after I have received feedback from the Dealer. But, from where I am standing I am not sure what to expect.
Helpful (0)
Replies (3)0
Replies (3)
Motorite Administrators's replyOfficial
24 Apr 2023, 08:36Dear Sir, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 5 business days. | TIA Reference / Case Number | ***0 Where we are unable to resolve your complaint within 5 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply24 Apr 2023, 08:36
Official
Dear Sir, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 5 business days. | TIA Reference / Case Number | ***0 Where we are unable to resolve your complaint within 5 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
NM
Nyaniso M's updateReviewer Update
24 Apr 2023, 09:36OKAY! THIS IS AN UPDATE ABOUT MY CLAIM. LIKE I SAID IN MY PREVIOUS MESSAGE - I WAS WORRIED THAT MY CLAIM WOULD BE REJECTED EVEN THOUGH IT WAS STATED IN MY POLICY, WELL IT WAS REJECTED. AND YES, I AM SHOUTING AND I AM MAD. I DONT KNOW WHAT ELSE TO WRITE ABOUT THIS **** PLAN.
IF YOU'RE READING THIS - PLEASE STAY AWAY FROM MOTORITE.
IF YOU'RE READING THIS - PLEASE STAY AWAY FROM MOTORITE.
NM
Nyaniso M's update24 Apr 2023, 09:36
Reviewer Update
OKAY! THIS IS AN UPDATE ABOUT MY CLAIM. LIKE I SAID IN MY PREVIOUS MESSAGE - I WAS WORRIED THAT MY CLAIM WOULD BE REJECTED EVEN THOUGH IT WAS STATED IN MY POLICY, WELL IT WAS REJECTED. AND YES, I AM SHOUTING AND I AM MAD. I DONT KNOW WHAT ELSE TO WRITE ABOUT THIS **** PLAN.
IF YOU'RE READING THIS - PLEASE STAY AWAY FROM MOTORITE.
IF YOU'RE READING THIS - PLEASE STAY AWAY FROM MOTORITE.
Motorite Administrators's replyOfficial
24 Apr 2023, 11:49Dear Sir,
With reference to your complaint logged with Motorite, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
With reference to your complaint logged with Motorite, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply24 Apr 2023, 11:49
Official
Dear Sir,
With reference to your complaint logged with Motorite, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
With reference to your complaint logged with Motorite, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division