FS
Fundiswa S

1 reviews | Active since Sept 2014

10 Nov 2022, 11:03

Excellect Service

For the past 3 car services I have been paying from my own pocket and totally forgot that I have a maintenance plan with Motorite. Friday I decided to call and find out if my plan is still active and found out that it is active, I immediately lodge a claim/refund and it was processed so quickly and by the blink of my eyes, the money was on my account. Thank you so much Motorite your service it is so remarkable. Keep it up

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Replies (1)
Motorite Administrators
Motorite Administrators's reply10 Nov 2022, 11:14
Official
Dear Madam, 

Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs. 

It is always gratifying to learn one’s employees are taking the time to make sure any queries / problems a customer may have are handled timely, responsive and cheerfully - feedback of this nature assists us in our quest in doing so. 

We very much appreciate your business and hope that you will remain a valued customer. 
Kind Regards,

Risk Management Complaints Division