PP
Pearl P
1 reviews | Active since Oct 2019
06 Oct 2019, 01:39
Double debited doesn't want to REFUND!!!!
I have been waiting for my refund from the 23rd of Sept because I was double debited due to their system glitches.. I've been spending my time and money calling them cause they didn't even bother to send out emails or an sms to inform us of their problems. The last call I made was on the 2nd of Oct and they said by yesterday I would have received my money but still nothing.,.. I'm super unhappy with this company and I wouldn't recommend it to anyone.
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Replies (3)
Motorite Administrators's replyOfficial
07 Oct 2019, 12:55Dear Madam,
Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply07 Oct 2019, 12:55
Official
Dear Madam,
Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
Motorite has reviewed your complaint and duly noted your comments.
Please be advised that Motorite has issued a comprehensive response herewith to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thanks for being patient and understanding.Kind Regards,
Risk Management Complaints Division
PP
Pearl P's updateReviewer Update
08 Oct 2019, 09:18I haven't received an email from Motorite. I will be doing the reversal from my side because it's clear you are not willing to refund my money...
PP
Pearl P's update08 Oct 2019, 09:18
Reviewer Update
I haven't received an email from Motorite. I will be doing the reversal from my side because it's clear you are not willing to refund my money...
Motorite Administrators's replyOfficial
08 Oct 2019, 09:35Dear Madam,
Please note that we are communicating as per the email address posted on Hello Peter.
Kind Regards,
Risk Management Complaints Division
Please note that we are communicating as per the email address posted on Hello Peter.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply08 Oct 2019, 09:35
Official
Dear Madam,
Please note that we are communicating as per the email address posted on Hello Peter.
Kind Regards,
Risk Management Complaints Division
Please note that we are communicating as per the email address posted on Hello Peter.
Kind Regards,
Risk Management Complaints Division