1 reviews | Active since Dec 2011
DONT EVER USE MOTORITE-THEY JUST TAKE YOUR MONEY F
I have a motorite plan for my BMW and tried to put through a claim but it was rejected, so why do we pay every month for this ****. Electrical components is covered but apparently Electrical windows, indicators and headlights is not covered. It is written clearly that electrical windows, etc is covered but not footwell module where the footwell module controls all these electrical components. I would like to know who wrote their policy - must be some illiterate idiot because electrical is everything electrical. Dont ever use these people, rather go to Hollard or anywhere else but stay away from MOTORITE - they quick to take your money but time to pay out then they have a million senseless stupid reasons why they rejecting your claim. Take my advise and stay away.....
Dear Madam
Motorite has reviewed complaint and noted your comments. The product that forms the basis of your complaint is a mechanical breakdown warranty of which Motorite act as the duly appointed claims administrator. The said policy lists all the components that are covered under the respective benefit categories. Regrettably neither the vehicles battery nor the footwell module are listed as covered components hence the reason why your claim had been rejected. It should be noted that this is not your first claim against this policy. Your first claim for the replacement of the valvetronic motor was duly authorized - this therefore nullifies your latter comments. All claims are handled on merit and in accordance with the policy terms and conditions. We remain of the opinion that we have administered your claim correctly.
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***
Dear Madam
Motorite has reviewed complaint and noted your comments. The product that forms the basis of your complaint is a mechanical breakdown warranty of which Motorite act as the duly appointed claims administrator. The said policy lists all the components that are covered under the respective benefit categories. Regrettably neither the vehicles battery nor the footwell module are listed as covered components hence the reason why your claim had been rejected. It should be noted that this is not your first claim against this policy. Your first claim for the replacement of the valvetronic motor was duly authorized - this therefore nullifies your latter comments. All claims are handled on merit and in accordance with the policy terms and conditions. We remain of the opinion that we have administered your claim correctly.
Motorite Administrators (Pty) Ltd
Risk Management
Telephone *** Facsimile ***
Mailto: ***