SR
Sanderasagran R
1 reviews | Active since Mar 2014
05 Dec 2023, 12:17
Disgusted
****** useless . My claim was sent to Motorite yesterday and when I queried I'm getting the run around. I got proof that the claim was submitted
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Replies (2)
Motorite Administrators's replyOfficial
05 Dec 2023, 12:25Hello Sanderasagran, We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply05 Dec 2023, 12:25
Official
Hello Sanderasagran, We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us, therefore your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
06 Dec 2023, 15:16Dear Sanderasagran Reddy, Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint. With reference to your complaint logged with us, complaint reference number ***8 , we have reviewed your complaint and duly noted your comments. Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter and our findings thereof. Please feel free to contact us should you require additional information. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply06 Dec 2023, 15:16
Official
Dear Sanderasagran Reddy, Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint. With reference to your complaint logged with us, complaint reference number ***8 , we have reviewed your complaint and duly noted your comments. Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter and our findings thereof. Please feel free to contact us should you require additional information. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Kind Regards, Risk Management Complaints Division