Disappointed

My name is Lebogang Mothupi i financed ny vehicle with WesBank i requested for a service plan as my car was new second hand that did not come with advice by WesBank to go for motorite but for my suprise i was only told that my contract is for 3 years. And was never informed that my car will be serviced for up to 90 000 kilos and then i will not enjoy the benefit for a full year i paid for this service without getting the benefit i was frustrated but i just told myself that it will end soon within a year. In july i contacted wesbank to find out when is my motorite contract ending i was told within 2 months. Today 12/09 *** agent informed me that this will last till my vehicle contract my installment went up with 500 to date i paid motorite R22 000 for service of R15 000 when they serviced my car only 3 times for cost of R9000. Does it mean i will pay this service for 6 years when i enjoyed the benefit for only 12 months and no one cared to inform me when i took it up. I want my explanation and this will be delt with by the banking ombudsman aswell. Its a total reep off and bad client service not to explain the contract to your clients totally disappointed.