1 reviews | Active since Dec 2012
delays delays delays
<p>these guys are extremely slow when processing claims, my claim has taken more than 4 days days after taking the dealership to task...and even after informing them that this is urgent....poor service</p> <p>Tsepo promised that claim will be finalsied at 3pm and upto still nothing has materialised </p> <p> </p> <p>I am so fed up!!!</p>
Dear Sir / Madam,
Motorite acknowledges receipt of your complaint received .
Please be advised that Motorite is aware of your situation and is treating the matter with utmost urgency. It is pertinent to remind you that in order for us to process a claim and assess it accordingly, in line with the agreed policy terms and conditions, we require all information detailing the causes of failure and the reported failure has to be reviewed as these determine the overall outcome of the claim.
We however, are constantly in contact with your preferred dealership to supply the required. We can assure you that as soon as the said information is received, we shall keep you abreast and furthermore be able to make an informed decision.
Your patience and co-operation is highly valued.
Kind Regards,
Motorite Administrators (Pty) Ltd
Risk Management Complaints Division
Telephone *** Facsimile ***
Mailto: ***
Dear Sir / Madam,
Motorite acknowledges receipt of your complaint received .
Please be advised that Motorite is aware of your situation and is treating the matter with utmost urgency. It is pertinent to remind you that in order for us to process a claim and assess it accordingly, in line with the agreed policy terms and conditions, we require all information detailing the causes of failure and the reported failure has to be reviewed as these determine the overall outcome of the claim.
We however, are constantly in contact with your preferred dealership to supply the required. We can assure you that as soon as the said information is received, we shall keep you abreast and furthermore be able to make an informed decision.
Your patience and co-operation is highly valued.
Kind Regards,
Motorite Administrators (Pty) Ltd
Risk Management Complaints Division
Telephone *** Facsimile ***
Mailto: ***