1 reviews | Active since May 2015
Cancellation of policy a nightmare!
Policy number: ZAITMG*** I have sent through cancellation documents in December 2019 as I have sold my vehicle. All necessary documents were completed and sent back. It was said cancellation takes up to 10 working days to complete. A refund is due to me as I have not claimed on the policy at all. I'm now being given the run around and no one is getting back to me. I've asked to be put through to the cancellation department, apparently they don't have a direct line...which is weird. I've sent emails to the CSSupport but no one gets back to me. Can someone please assist me as is now really becoming a problem. I need my refund as I have been paying diligently every month( Please also stop the debit order). I would how ever like to send a thank you to Vivien Louw as she has been trying her best to assist me, but I know there is only so much she can do as she is not doing the actual cancellations and refunds.
Awaiting your favourable response, Mrs Oosthuizen
I appreciate your effort. They kept me in the loop the entire time.
Thank you once again for awesome service.
Regards,
I appreciate your effort. They kept me in the loop the entire time.
Thank you once again for awesome service.
Regards,
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,
Thank you for taking the time to express your appreciation and positive feedback, our service is committed to providing high quality care and services and meeting your needs.
We very much appreciate your business and hope that you will remain a valued customer.
Kind Regards,