1 reviews | Active since Jul 2024
********* business practices: Don't take out a Service Plan with Motorite.
I am utterly appalled by Motorite Administrators insurance group. They have demonstrated a complete lack of honor and business principles in their operations. Their word is utterly worthless, and they operate with absolutely no business ethics. I will never engage in any business with them again, and I strongly advise the public including vehicle sales companies against partnering with Motorite and signing any type of vehicle service plan with them. Here's my experience: I took out an extended service plan with Motorite for 100,000km. According to the service plan, my next service was due at 105,000km. To comply, I took my car in for service at 98,000km, only to be told by the Motorite operator that it was too early for my car's service. They then informed me that I could take my car in for service when my odometer read 103,000km max. Following their instructions, I took my car in at 102,500km, only to be told that my service plan had expired because I exceeded the 100,000km mileage. This is a blatant violation of what was stipulated in the contract regarding annual service or kilometers reached. Motorite has gone against their word and the terms of the contract. They limit you to an annual service timeline and have issues if you reach your kilometers before the annual period. Previously, they even had a problem with the number of times I could take my car in for service within a year, despite the contract stating "Annual service or Kilometers reached, whichever comes first." As a concerned citizen, I am doing my duty to inform the public of Motorite's ************ business practices. Do not conduct any form of business with them. Their actions are dishonest and *********, and you will likely face frustration and financial loss, just as I did. I feel sorry for the honest staff having to work for such a dishonest company. It must be hard looking in the mirror to the point where your soul wants to eat itself up.
