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NM
Nam M

1 reviews | Active since Jun 2019

02 Sept 2019, 12:14

BAD SERVICE, BAD BUSINESS, BAD ATTITUDE, BAD STUFF MEMBERS

I have never been so down and feeling useless like this company made me to feel. Their contact center was very rude. They took time to process a simple claim, and when they were done, they only cover half of the bill. How on earth will I be able to raise R26000 overnight for my car to be fixed. And when you ask these questions, you have their contact agents telling you your way to get off. I am so shattered. My advise is that if you buy a car, ensure you dont do warranty with these guys. Im so broken. How will I raise 20k overnight

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Replies (3)
Motorite Administrators
Motorite Administrators's reply02 Sept 2019, 15:45
Official
 
Dear Sir, 
 
Thank you for allowing us the opportunity of investigating your complaint. 
 
Please refer to your personal email for comprehensive feedback regarding the outcome of your complaint. 
 
We trust that the outcome meets your satisfaction. 
 
Should you have further queries – please do not hesitate to contact us. 
 
Regards, 
NM
Nam M's update02 Sept 2019, 16:50
Reviewer Update
Its amazing now that you want to respond to my email. When I have been asking QUINTON HAMMAN to respond and he couldnt care less of how frustrated I was. I need you to tell it to the whole world how your device is sub-minimal and what your clients should expect. Clive was the better at this, atleast he was honest with me that basically, I will be *****ed by you guys.
NM
Nam M's update02 Sept 2019, 18:01
Reviewer Update
Anyway reading here, please note, there was no private communication between myself and Motorite Adminstrators