SM
Simbonge M
1 reviews | Active since Mar 2019
27 Oct 2021, 10:06
Bad Service
Calls not answered if answered and you transferred you'll hold for a very very very long time. Motorite
The Engen Room you sold me this product, are you aware of the terrible service they provide?
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Replies (2)
Motorite Administrators's replyOfficial
27 Oct 2021, 11:54 Dear Sir/Madam, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply27 Oct 2021, 11:54
Official
Dear Sir/Madam, MotoVantage acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's replyOfficial
27 Oct 2021, 13:51Dear Sir,
Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply27 Oct 2021, 13:51
Official
Dear Sir,
Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Please be advised that we have issued a comprehensive response herewith to your personal email address.
Kindly refer to said email regarding the merits of the matter and our findings thereof.
Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division