Bad customer services

<p>Hi Am KLM I covered my car with motorite for extended warranty and I claimmed that my car its overheating as a result of that I sent to nearest dealership and they told me thermostat its faulty and as a result the water bottle was affected due the coolant that was returning to the bottle it caused it to crack,now motorite deicide to cover for thermostat only and leave the bottle and say its not covered,when I called Ofentse for motorite he told me its not covered but I asked him this is the affected part after the covered components failed,he said was the starting by it self I said yes but the guage will go to red to show its overheating,he said to me coz the car was starting it was not breakdown so am asking myself if a car its overheating its not starting??? Am covered for overheating for R4500 but he does not wanna buy my damaged bottle for R500 ,am disappointed in motorite coz if a bottle leak can cause overheating he is only expecting the top gasket then he will say yes it was ,while I became a wise driver and report the overheating before those component dies that they excpt they fail if its overheating</p>