LM
Letlhogonolo M
1 reviews | Active since Apr 2019
05 Mar 2026, 09:50
Bad customer experience
Motorite does not want to pay my claim. Claim Number: ***
I was told to wait for 120000kms last time I went for my service, and I paid myself, now it's time they pay, and they are giving me stories, I do not want a refund for my last service, I want my claim to be paid
Helpful (0)
Replies (4)0
Replies (4)
Motorite Administrators's replyOfficial
05 Mar 2026, 10:25Hello Letlhogonolo ,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply05 Mar 2026, 10:25
Official
Hello Letlhogonolo ,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
LM
Letlhogonolo M's updateReviewer Update
05 Mar 2026, 10:30Good day
I hope that I will be assisted in this regard. I cannot stress over this, while I took out a service plan.
I am very frustrated at the moment.
Regards
***
***
I hope that I will be assisted in this regard. I cannot stress over this, while I took out a service plan.
I am very frustrated at the moment.
Regards
***
***
LM
Letlhogonolo M's update05 Mar 2026, 10:30
Reviewer Update
Good day
I hope that I will be assisted in this regard. I cannot stress over this, while I took out a service plan.
I am very frustrated at the moment.
Regards
***
***
I hope that I will be assisted in this regard. I cannot stress over this, while I took out a service plan.
I am very frustrated at the moment.
Regards
***
***
Motorite Administrators's replyOfficial
18 Mar 2026, 08:25 Dear Letlhogonolo , With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply18 Mar 2026, 08:25
Official
Dear Letlhogonolo , With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
LM
Letlhogonolo M's updateReviewer Update
18 Mar 2026, 08:50Thanks
LM
Letlhogonolo M's update18 Mar 2026, 08:50
Reviewer Update
Thanks