MR
Mzwakhe R
1 reviews | Active since Nov 2022
13 Sept 2023, 14:17
Bad company
These guys have a 110 000 000 excuses when it come to paying a claim, For a peace of mind , stay away from them , the only Joy they have is taking Money from the client's accounts , they are not shy to pay 3% of a claim and the 97% will be paid by the customer.
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Replies (2)
Motorite Administrators's replyOfficial
14 Sept 2023, 12:11 Dear Sir, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Policy Number: NPW68464J (***6) TIA Reference / Case Number: ***9 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's reply14 Sept 2023, 12:11
Official
Dear Sir, Motorite acknowledges receipt of your complaint, your communication is important to us. Your complaint will be fully investigated by a dedicated complaints administrator who will try to resolve your complaint within 3 business days. Policy Number: NPW68464J (***6) TIA Reference / Case Number: ***9 Where we are unable to resolve your complaint within 3 business days, we shall keep you adequately informed of the progress of your complaint, the cause of any delays as well as providing you with revised timelines. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Motorite Administrators's replyOfficial
14 Sept 2023, 14:12Dear Sir, With reference to your complaint logged with Motorite on the 13/09/2023, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division
Motorite Administrators's reply14 Sept 2023, 14:12
Official
Dear Sir, With reference to your complaint logged with Motorite on the 13/09/2023, we have reviewed your complaint and duly noted your comments. Please be advised that we have issued a comprehensive response to your personal email address. Kindly refer to said email regarding the merits of the matter and our findings thereof. Thank you for your cooperation and patience herein. Kind Regards, Risk Management Complaints Division