ML
Mpho L
1 reviews | Active since Apr 2021
12 Feb 2025, 11:28
Bad choice of selecting rim& tyre cover
Claiming from this people is close to hell if not hell itself . I had an issue with my tyre tried to get hold of them and ended up paying myself .Now I want to claim they tell me of so many issues
Helpful (0)
Replies (3)0
Replies (3)
Motorite Administrators's replyOfficial
12 Feb 2025, 11:50Hello Mpho L
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply12 Feb 2025, 11:50
Official
Hello Mpho L
We acknowledge your complaint and apologize for the inconvenience caused.
Your feedback is important to us; therefore your complaint will be fully investigated by our complaints team.
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's replyOfficial
12 Feb 2025, 14:46Dear Mpho L
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, complaint reference number ***1, we have reviewed your complaint and duly noted your comments.
Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
Motorite Administrators's reply12 Feb 2025, 14:46
Official
Dear Mpho L
Thank you once again for bringing this to our attention and allowing us an opportunity to investigate your complaint.
With reference to your complaint logged with us, complaint reference number ***1, we have reviewed your complaint and duly noted your comments.
Kindly note that we have shared a comprehensive response informing you of our final position concerning the complaint to your personal email address.
Kindly refer to your email regarding the merits of the matter and our findings thereof.
Please feel free to contact us should you require additional information.
Thank you for your cooperation and patience herein.
Kind Regards,
Risk Management Complaints Division
ML
Mpho L's updateReviewer Update
19 Feb 2025, 12:188 days later I’m only told the claim is rejected yet I pay every month . This is the worst service ever
ML
Mpho L's update19 Feb 2025, 12:18
Reviewer Update
8 days later I’m only told the claim is rejected yet I pay every month . This is the worst service ever