Appalling Company - Borderline ********

I met Motorite through Wesbank when I financed my car over two years ago. They offered me a warranty and service plan, to which I felt assured given that they were Wesbank partners.

However, when it came time to service my bmw, the dealership was given the run around by this company. Eventually I was advised that my policy had to be cancelled due to some technicalities on their end much to my surprise and horror.

I managed to service my car out of pocket and Motorite advise that they will cancel my policy and issue a full refund to Wesbank since my car was still under finance.

In February 2022 Motorite advised that they have refunded all my premiums back to Wesbank and have cancelled my policy.

However, I am still paying for this policy monthly through my Wesbank premiums and after numerous calls to Wesbank they still have not received any payment from Motorite since February and Motorite is not prepared to send me a proof of payment for this refund.

I am now resorting to these measures and have now approached the ombudsman to help with this matter.

My only wish is that I would have looked up Motorite on hellopeter before signing up for any of their products and this site is littered with complaints similar to mine.

Please be warned and stay away from these people.