CN
Chumasande N

1 reviews | Active since Feb 2026

18 Feb 2026, 22:31

AFTER THEY RECEIVE A QUOTE OF 14K FOR A CLUTCH THEY RUNNING AWAY

i have been paying since 2+years now. and the only thing they change is break pads. i took the car for service for 90k service and was already 93k due to businesses closed when year was opening. they refused to pay for the service saying its brought late. i drove back home for 200km without servicing the car. and the quote was 7k, they also refused changing the clutch that was reported to be almost finished saying it must be completely finished until the car cant move , i ended up paying from my pocket, and they continued to deduct their money, after a month the car got stack and could not move and i was very far from home. had to arrange breakdown to take me back to the dealer workshop.after 3 days of back and foth asking for a lot of things pictures etc , on the third day the 18/02/2026 they are sending me an email saying they have cancelled my contract because i brought the car beyond 90k and the bill for the clutch is 14k+, what is this? now they are running away,

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Replies (1)
Motorite Administrators
Motorite Administrators's reply19 Feb 2026, 09:20
Official
Hello  Chumasande N,

We acknowledge your complaint and apologize for the inconvenience caused. 
 
Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. 
 
One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. 
  
Thank you for your cooperation and patience herein. 

Kind Regards, 
 
Risk Management Complaints Division