ABSOLUTELY APPALING

Abysmal. In every aspect. I was sold a Motorite warranty for some reason. Turns out it has not covered a single thing - that being nearly R16k in repairs to my car in 6 months of owning it. Everything replaced or repaired, standard response from Motorite. It's not covered. WHAT IS COVERED THEN?! So then, Motorite state in their warranty they offer legal assistance. I contact their call centre, they tell me they are going to call back. They don't. Now two months later. I email Motorite instead regarding the legal assistance, as stated in my warranty. NO RESPONSE. 2 months later. I then called yesterday asking to cancil this pointless warranty that I paid I don't even know how much for - and that I expdcted a full refund due to their failure to fulfil their contractual obligations. Woman on the phone sounds unfazed and clearly doesn't sound like she gives a damn. But I'm assured a call back by the end of the day - failing which I said I would most likely take legal action. Again, she sounds unfazed. Long story short. Do they call back? Between 12pm and 5pm? No of course not. Motorite, your service is abysmal. Your warranty must be the most pointless, useless, and, frankly, misleadingly worded document I have ever laid eyes on. It is horrific how with so many negative reviews and complaints Motorite are still in existence. But here's for sure, if I do not receive a FULL refund for this daft warranty I've paid for, I will take legal action. Let's see if I receive a call. Holding my breath here. Know this though, I will ensure that I publish step by step what happened leading up to this - in my editorial column next week. Seriously, anyone reading these reviews... STAY AWAY.