Abselutely the worst

I was sold this policy with the expectation that it would ensure the longevity of my vehicle and give me peace of mind. However, I have been experiencing delays in receiving the necessary servicing from Motorite, the Bosch-approved service provider.

Despite my attempts to fulfill my agreement with the bank and get my vehicle serviced, I have not received any proper feedback for almost two weeks now. This delay is causing me difficulties as I rely on my car for work.

Moreover, as per the service guide, I am not supposed to exceed 1,000 kilometers without having my vehicle serviced, which is causing further frustration. I am not getting proper cooperation and feedback from Motorite in this regard.

Why there is a hold-up in getting the necessary approval to service my vehicle and why it is taking so long. I would also like to express my disappointment that it took a week to request a copy of the service book, considering the urgency of the matter.