EXTENDED MOTOR PLAN

The after-sale experience from BMW waterfall is regrettable. My experience with b BMW after changing brand has never been so low like now. BMW sales has sold me an extended motor plan and i paid full amount for extension. When i took my car for service they tell me no motor plan extended. I called the sale person Shieba she says i don have a motor plan but an extended warrantee. A company call innovation now come to space where BMW has cross sale for me. I requested refund of my money R17190.72 , INNOVATION refunded me R8200.00 From the total money paid. BMW sale is robbing customers with innovation pretending to sell the desired product.

If i don't get my full refund from BMW business partner within the next 7days, i will lodge a complaint against BMW for selling me the product and never delivered. BMW Waterfall will have to speak to your business partner to refund me my money.