1 reviews | Active since Jun 2020
BMW WATERFALL - FIX MY CAR AND HONOUR YOUR CLIENT SERVICE POLICY
Took my car for normal service in beginning May 2020. Upon finalizing service was told radio faulty need to return after a week to reprogram. I took it back as advised and what was supposed to take 1 day is now past a month. This "not yet re-programming" has caused ceasing of operation on my AC / Sensors / radio etc to the point where I don't know when the car will leave me stranded. I am being told a different story everyday and this is becoming problematic. I feel that as a loyal BMW supporter for the past 4 years I am now beginning to mistrust the brand in general due to the poor service I have been getting from the Waterfall Branch. I am at wits end....to not be able to drive your car from 13 May to date is not acceptable. This review doesn't even deserve the 1 star rating it got.
