1 reviews | Active since Apr 2025
Wholly Inaccurate Description of a Porsche
I called Motor Pride in Durban in May 2025 and spoke to the owners son, Waseem, to discuss details of a Porsche 911 they had for sale. As I am based in Sandton and this was a 15 year old car as well as an expensive car, I needed lots of accurate, detailed answers to my questions, in order to understand whether this was the car for me. It is worth noting that I am experienced within the motor trade, having owned ancillary motor trade businesses, as well as having owned several Porsche cars, I knew what questions to ask! The son described the car as 10/10 (I actually wrote down all his answers to my questions on a print out of the car ad). I then received an unsolicited call from his father, Faizal, one of the owners, who proceeded to persuade me that they don’t just sell cars, they develop relationships with clients! He confirmed the 10/10 rating on all my main points and then offered to pay for my flight to Durban to view the car and if it was not right, would also cover my return flight. On the basis of their description, I agreed and sent him a R100k security deposit. Rather than them booking the flight for me, I was told I needed to organise it myself and they would refund (I should have picked up on that early flag). To give you specific details about the inaccurate description, I asked about the service history, as the advert stated Full Service History, and he confirmed that it had full history. However, when I arrived, I found out that it did not have Full Service History, 2016, 2018, 2020, 2021, 2022, 2023, 2024 years were missing, up until they had it serviced this year! I asked on the tel about the condition of the tyres and was told they were 10/10, his opinion was they were all like new. When I arrived the rear tyres were nearly bald at around 2mm and the fronts were around 5mm. I asked about the brake pads / discs and again they said they were 10/10. When I arrived I inspected with a torch and could see all 4 discs had obvious wear and they all had ‘wear lips’ around the edges, the pads were worn by 50%. I was told the cars bodywork and interior was exceptionally good. When I arrived I found the rear light bar was cracked, the left rear brake light lens was crazed/cracked, the driver side door window rubber was perished, the back seat backs did not lock into place, the rear active spoiler would not retract properly, the spare key was broken and the tyre compressor was missing. Additionally, the interior was a sea of scratches and scuffs. Essentially the car was nothing like the 10/10 they described. They said I had to remember it was a 15 year old car and I rep****, that is why I asked so many specific questions before I agreed to travel all the way to Durban to view the car! I was very unhappy about this, as it was a waste of a full day. I said I wasn’t prepared to complete the purchase and would need to consult some contacts in the motor trade to find out the cost of repairs. As the flight there only cost R580, and they reassured me that it would be very easy to just turn up at the airport and secure another cheap flight back to Jo’burg, I offered (out the goodness of my heart) to cover the cost of my return flight. When I arrived at the airport, I found out that there were no cheap flights available and was being quoted between R4-5k! I rushed around all the airlines and the cheapest I could get was R3,800. I also had to wait 5 hours at the airport for this flight and only just managed to get the last train back from OR Tambo. I was exhausted by the time I got home at 9.30pm. The following day, I did consult my auto contacts, who advised that the cost of repairs was going to be over R100k and that I should walk away. I contacted the owner with this info (as well as the awful experience at the airport and the return flight cost) and he would not revise the price to reflect those costs. I then asked him to honour his offer of covering the return flight costs, given that I had been lured to Motor Pride on false information. The only reply I received was for my bank details, nothing else. What happened to developing long term relationships with clients? The next thing I noticed was the R100k deposit refund, but not the return flight costs! I recontacted Faiz-l to reimburse the return flight costs but he has ignored me. There you are, a car sales operation that lured me all the way to Durban with a false description and no honour to make good on their promise of covering the travelling expenses.
We understand that expectations vary, but we stand by both the vehicle’s quality and the honesty of our description and pricing. Although we respectfully disagree with several points you raised, we remain committed to addressing genuine concerns and tried to assist with offering a further discount in order assist you with the concerns you may have had because you took the time to come visit us.
We offered to assist with checking for flights but you stated you’d check when you got to the airport. We can’t be held responsible for flight issues received at the airport however we do sympathize.
The full deposit was returned once you stated you were not taking the car with no delay and the agreement was the initial flight to Durban which was reimbursed.
Thank you again for the potential business sir, and we wish you the best
To anyone considering doing business with us, we invite you to browse the many other reviews left by satisfied customers. Their experiences reflect the level of service, integrity, and value we strive to deliver every day.
We understand that expectations vary, but we stand by both the vehicle’s quality and the honesty of our description and pricing. Although we respectfully disagree with several points you raised, we remain committed to addressing genuine concerns and tried to assist with offering a further discount in order assist you with the concerns you may have had because you took the time to come visit us.
We offered to assist with checking for flights but you stated you’d check when you got to the airport. We can’t be held responsible for flight issues received at the airport however we do sympathize.
The full deposit was returned once you stated you were not taking the car with no delay and the agreement was the initial flight to Durban which was reimbursed.
Thank you again for the potential business sir, and we wish you the best
To anyone considering doing business with us, we invite you to browse the many other reviews left by satisfied customers. Their experiences reflect the level of service, integrity, and value we strive to deliver every day.
You respectfully disagree with several points I raised, really, which points?
You say you only offered to outbound flight, yes, that’s because had your car matched your description, I would have driven the car home. As it was nothing like your description, you should have re-imbursed my return flight.
You respectfully disagree with several points I raised, really, which points?
You say you only offered to outbound flight, yes, that’s because had your car matched your description, I would have driven the car home. As it was nothing like your description, you should have re-imbursed my return flight.
