aK
asief K

1 reviews | Active since Feb 2012

07 Aug 2015, 09:23

Pathetic service and poor workmanship

I first took my car on 30th May to install smash and grab. This was not done correctly and i waited 2 weeks to ensure that the application settled. I reported this back to the Motor Music and had been assured by Aubrey he will personally ensure this is done correctly. All the windows had bubbles hence all had to be redone. On the 20th June i booked my car in. I was promised my car would be ready by 13:00. When arriving at 13:00 the vehicle was not ready and i was advised to come back at 14:00. No apology nothing. For the third time this has not been done correctly. When complaining about this i am giving lip by Aubrey confirming that he booked the car last week 1 Aug and I did not pitch and what an inconvenience is to him. Hello Aubrey if your organisation was client service oriented you would have known it's me the client that is inconvenience due to your companies incompetence. I will never take my vehicle back nor will i recommend any one to take their vehicles to this place. Adding to this they first agreed to reimburse me if they did not get it right for the third time now Aubrey is going back on his agreement. You can't do business with ***** people.

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