YB
Yvonne B

1 reviews | Active since Jun 2018

14 Feb 2022, 14:15

POOR Service

I recently read a newspaper article recommending using an online service for licensing renewal, I decided to give Motor Hero a chance. Biggest mistake ever! You are supp**** a contact number - this never works The email and sms system is constantly sending me reminders and apologies for delays but no one can give concrete answers on why the delay? It has now been almost weeks for a disc, stick to your normal ways guys and avoid this "company" at all costs

0
Replies (1)
Motor Hero
Motor Hero's reply23 Feb 2022, 07:36
Official
Hi Yvonne, thanks for sharing your feedback. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We apologize that our service did not satisfy your expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.