WT
Wesley T

1 reviews | Active since Dec 2022

05 Dec 2022, 14:30

Motor Hero Worst Online License Renewal Service

Hi registered and placed my renewal for license disc of my 2 vehicles on 12 November 2022.

Submitted outstanding documents same day. On the 18 November 2022 I received an SMS stating my vehicle license has a block on it.

However on 21 November 2022 I received and email to say that my discs has been collected and I have to pay an additional fee for both discs.

Resolved the block and paid an additional invoice which was sent to me on 22 November 2022.

On the 24 November 2022 I was advised that my renewal will be dispatched.

It's the 05 December 2022 and I still have no license discs for both my vehicles which are expired.

The most ********** service!

0
Replies (6)
Motor Hero
Motor Hero's reply05 Dec 2022, 16:23
Official
Hi Wesley T,can you please provide me with your registration number so that I can get this sorted for you ASAP? 
Motor Hero
Motor Hero's reply05 Dec 2022, 17:36
Official
Thank you Wesley T, I have sent this to the team to sort this out ASAP. 
Motor Hero
Motor Hero's reply06 Dec 2022, 15:00
Official
Hi Wesley T, both discs have been collected by the courier. I apologize for the terrible service received. 
WT
Wesley T's update08 Dec 2022, 16:39
Reviewer Update
Hi, thanks for the above update. I received a tracking number but nowhere to track as I'm still waiting on delivery.
Motor Hero
Motor Hero's reply09 Dec 2022, 09:42
Official
Hi Wesley T, I have asked the team to provide me with the tracking details and I'll share it shortly. 
WT
Wesley T's update09 Dec 2022, 20:48
Reviewer Update
Hi, license discs received today. Thank you.