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Tracey S
1 reviews | Active since Oct 2020
15 Nov 2022, 09:11
Licence disc not renewed yet
I sent all my documents for a car licence renewal on the 18th October. It has been nearly a month and my licence has now expired and I still have no licence disc. I keep on being told that the licence request has been submitted. This is not good enough. Who is going to pay my fine when I get stopped for driving with an expired licence? I have another licence which needs to renewed next month. But if I don't get this licence I will not be able to apply for that licence. And penalties will be due. I need some sort of a solution here.
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Replies (4)0
Replies (4)
Motor Hero's replyOfficial
16 Nov 2022, 13:29Hi Tracey S,
Can you please provide us with the reg number of the vehicle so that we can sort this out for you ASAP?
Can you please provide us with the reg number of the vehicle so that we can sort this out for you ASAP?
Motor Hero's reply16 Nov 2022, 13:29
Official
Hi Tracey S,
Can you please provide us with the reg number of the vehicle so that we can sort this out for you ASAP?
Can you please provide us with the reg number of the vehicle so that we can sort this out for you ASAP?
Motor Hero's replyOfficial
16 Nov 2022, 18:20Thank you Tracey, I'll have one of our ladies attend to this urgently.
Motor Hero's reply16 Nov 2022, 18:20
Official
Thank you Tracey, I'll have one of our ladies attend to this urgently.
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Tracey S's updateReviewer Update
19 Nov 2022, 17:54Motohero has managed to renew my licence and it is on its way. The licence disc I renewed before this one was no issue so I'm not too sure what has happened here. But I will give them another chance and hope this was a once off.
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Tracey S's update19 Nov 2022, 17:54
Reviewer Update
Motohero has managed to renew my licence and it is on its way. The licence disc I renewed before this one was no issue so I'm not too sure what has happened here. But I will give them another chance and hope this was a once off.
Motor Hero's replyOfficial
21 Nov 2022, 14:42Hi Tracey, we are so sorry for the delay and hope to knock your socks off next time! :)
Motor Hero's reply21 Nov 2022, 14:42
Official
Hi Tracey, we are so sorry for the delay and hope to knock your socks off next time! :)