JJ
Johan J

1 reviews | Active since Dec 2014

04 Apr 2023, 15:56

Urgent Assistance

---------- Forwarded message --------- From: Johan Rowan Jacobs <***> Date: Tue, Apr 4, 2023, 15:18 Subject: Service Plan- MOTON***2 To: Ntando Nyawo <***>, <***>, <***>

Good day,

Hope you are doing well,

Regarding the above matter,

My vehicle is at the Dealership/Workshop(Ford East London, Eastern Cape), they phoned in and need the authorization from you,

Please authorized the service, my car is at their premises from 07:00 this morning,

Thank you,

Johan Jacobs - ***

0
Replies (4)
MotorHappy
MotorHappy's reply04 Apr 2023, 16:00
Official
Hi Johan

We are looking into your service claims as per your previous request on social media. We will provide feedback as soon as we can. 

#MotorHappy 
MotorHappy
MotorHappy's reply05 Apr 2023, 10:44
Official
Hi Johan

As per the feedback received,  there was a mistake on the quote initially sent to us for your car. Once the correct quote was received your service was authorised. 

We sincerely apologise for the inconvenience and delayed caused. 

#MotorHappy 
JJ
Johan J's update05 Apr 2023, 11:35
Reviewer Update
Thank you very much for attending to this matter urgently, much appreciated.. Keep up the good work
MotorHappy
MotorHappy's reply05 Apr 2023, 14:12
Official
Happy we could have been of assistance and thank you for your kind words!

#MotorHappy