RR
Rebecca R

1 reviews | Active since Aug 2013

27 Nov 2023, 15:06

Unhappy Client

I have been awaiting a response for the past sixty five working days. My calls and emails are not responded too. The consultant that offered me the insurance did not include Excess Waiver and Credit Shortfall benefits. SAU requested recording, now MotorHappy is held responsible for this negligence and refuses to respond.

0
Replies (3)
MotorHappy
MotorHappy's reply06 Dec 2023, 11:53
Official
Hi Rebecca

We are sorry to hear about this. We are looking into your complaint and will provide feedback as soon as possible.

#MotorHappy 
RR
Rebecca R's update12 Dec 2023, 11:21
Reviewer Update
May I ask the reason for the back and forth of this matter? I am seeing no resolution to any of my questions? Is a representative trying to push the blame on someone elese now? I need answers now.
RR
Rebecca R's update20 Dec 2023, 16:34
Reviewer Update
Good day. I have not received any feedback since my complaint.