KM
Khuthala M
1 reviews | Active since Jun 2021
21 Jun 2021, 11:37
Shoddy service
I get a message from this company to take my car for service 1) take time off from work 2) make arrangements for someone to take time off to take the car at a booked dealership only to be told that I can only take my car for a service in November 5!!!!! Months later are you kidding me !!!!!! I’m so disappointed at the shoddy service totally unacceptable and the expense I went through for nothing!! I’m simply appalled at the poor service disappointed doesn’t even begin to describe this
Helpful (0)
Replies (2)0
Replies (2)
MotorHappy's replyOfficial
21 Jun 2021, 12:06Hi Khuthala,
MotorHappy does strive to give our clients the best service and experience, we are sorry about your bad experience with us. We will look into this and provide feedback as soon as possible.
#MotorHappy
MotorHappy does strive to give our clients the best service and experience, we are sorry about your bad experience with us. We will look into this and provide feedback as soon as possible.
#MotorHappy
MotorHappy's reply21 Jun 2021, 12:06
Official
Hi Khuthala,
MotorHappy does strive to give our clients the best service and experience, we are sorry about your bad experience with us. We will look into this and provide feedback as soon as possible.
#MotorHappy
MotorHappy does strive to give our clients the best service and experience, we are sorry about your bad experience with us. We will look into this and provide feedback as soon as possible.
#MotorHappy
MotorHappy's replyOfficial
23 Jun 2021, 10:18Hi Khuthala,
We are sorry for the confusion regarding the servicing of your vehicle. The SMS you received was to notify you that the waiting period on the Service Plan had passed and that your cover was now active to receive claims.
However the services of your vehicle will not change and will continue to be covered as per the specifications of the manufacturer. Therefore as per your vehicle the next service due will be at 120 000kms/November 2021 whichever comes first.
Once again we do apologies for the confusion and inconvenience caused, hope this helps and you have a Happy day further.
#MotorHappy
We are sorry for the confusion regarding the servicing of your vehicle. The SMS you received was to notify you that the waiting period on the Service Plan had passed and that your cover was now active to receive claims.
However the services of your vehicle will not change and will continue to be covered as per the specifications of the manufacturer. Therefore as per your vehicle the next service due will be at 120 000kms/November 2021 whichever comes first.
Once again we do apologies for the confusion and inconvenience caused, hope this helps and you have a Happy day further.
#MotorHappy
MotorHappy's reply23 Jun 2021, 10:18
Official
Hi Khuthala,
We are sorry for the confusion regarding the servicing of your vehicle. The SMS you received was to notify you that the waiting period on the Service Plan had passed and that your cover was now active to receive claims.
However the services of your vehicle will not change and will continue to be covered as per the specifications of the manufacturer. Therefore as per your vehicle the next service due will be at 120 000kms/November 2021 whichever comes first.
Once again we do apologies for the confusion and inconvenience caused, hope this helps and you have a Happy day further.
#MotorHappy
We are sorry for the confusion regarding the servicing of your vehicle. The SMS you received was to notify you that the waiting period on the Service Plan had passed and that your cover was now active to receive claims.
However the services of your vehicle will not change and will continue to be covered as per the specifications of the manufacturer. Therefore as per your vehicle the next service due will be at 120 000kms/November 2021 whichever comes first.
Once again we do apologies for the confusion and inconvenience caused, hope this helps and you have a Happy day further.
#MotorHappy