Service Plan

<p>The consultant of Motorhappy contacted me and I accepted a service plan from them. This was in February In March I still did not receive my policy. I contacted them and were informed that I only took out the policy on the 8th of FEB and will get my documents with in 30 days??? I received my policy documents on the 9th of March and could not open them . I contacted them and was told I need to use my id number it still did not work.</p> <p> </p> <p>When i took this service plan I told the consultant that i average about 1200km a week and i need this plan to pay for my 60 000km service which will be in May. He said no problem we (motorhappy) will pay for that service. Now this week 22 May 2017 i send an email requesting an authorisation number to take my car for her service and was informed that i can only take my car at the end of June as I had to pay for 4 mnths before the plan is active!!!!!!!!!!!!!!</p> <p> </p> <p>What do I do now?????? I did not budget for this and now i must pay to have my cars 60 000 km service done ! Shabby work on the side of the consultant. I asked if my car must go the her 60 000km service if the paln will pay the service his answer "yes we will" and now they have other stories!!!!!</p> <p> </p>