Policy Cancellation

Guys your service is highly poor. I took up a policy just before I finished my waiting period, I bought another car and had to cover the new car for maintenance. The guy who opened my new cover couldn't cancel the old existing one and transferred me to a call that I held for over an hour and every time I call in, I get the same result no answer from the cancellation department and no direct line. You are forcing me to reverse the premium which will affect my credit profile.

What happens during the claim?

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