1 reviews | Active since Aug 2025
Pathetic service
I do not have enough words to explain the pathetic service i have received from you people. 1st you threaten me after a year that if i do not send you proof of my insurance you will add your amount for insurance to my MFC instalment . On the 22/07/2025 i sold my Hyundai I10 . My balance paid on the 23/07/2025 in full . On the 25 July 2025 the instalment went off as normal which i understand as it was just a few days before debit order. Mfc has refunded that instalment ,i am still waiting on my refund from Motohappy. I do not have the car so why are you not refunding me. Secondly i received an email on the 19 Aug telling me i sent you the wrong insurance papers . If you take the time to read it you will see i now have an I20 of which i have called you on numerous times to let you know. Correct ! your records please! I dont understand what is so difficult to understand. Previous car sold new car purchased!
We are sorry to hear about your experience through us. As we strive to give our clients good service kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
We are sorry to hear about your experience through us. As we strive to give our clients good service kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
Would you mind giving me a response, does it take that long for a reply my gosh.
Would you mind giving me a response, does it take that long for a reply my gosh.
We understand this may be frustrating, and we appreciate your patience. We are still waiting for feedback from customer care and have sent a follow-up to speed things up. We will share any updates with you as soon as they come through.
#MotorHappy
We understand this may be frustrating, and we appreciate your patience. We are still waiting for feedback from customer care and have sent a follow-up to speed things up. We will share any updates with you as soon as they come through.
#MotorHappy
Kindly note that your query has been escalated through to Nedbank as the cancellation and refund process is handled by them. You will receive feedback as soon as possible.
#MotorHappy
Kindly note that your query has been escalated through to Nedbank as the cancellation and refund process is handled by them. You will receive feedback as soon as possible.
#MotorHappy