RM
Rene M

1 reviews | Active since Oct 2012

02 Nov 2022, 11:36

Pathetic service

Took out a policy Oct 2022. Spend an hour plus on the phone with Loktula. Spelled all my details for this policy. Got the policy wrong details. Try to get hold of this lady eversince. She took my account details never went off the 1st of Nov. Phoned KIA SA also trying to sort it out since 19 Oct. Find this unprofessional for a major company.

0
Replies (1)
MotorHappy
MotorHappy's reply02 Nov 2022, 11:50
Official
Hi Rene

We are sorry to hear about this and have referred your complaint to the correct department to assist further, you will receive feedback within two-three days.

#MotorHappy