AS
Adrian S
1 reviews | Active since May 2012
02 Sept 2025, 12:49
Pathetic Service
I have finance with MFC. Every few months I have to submit proof of insurance because motor happy MFC threatens to add insurance on to my vehicle premium. In the last 5 years I have financed 8 cars and have never experienced this kind of constant threats of forcing insurance on customers. MFC is a ******* bank to deal with
Helpful (0)
Replies (2)0
Replies (2)
MotorHappy's replyOfficial
02 Sept 2025, 14:07Hi Adrian
We are sorry to hear about how you feel. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
We are sorry to hear about how you feel. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
MotorHappy's reply02 Sept 2025, 14:07
Official
Hi Adrian
We are sorry to hear about how you feel. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
We are sorry to hear about how you feel. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.
#MotorHappy
MotorHappy's replyOfficial
18 Sept 2025, 15:30Hi Adrian
Kindly note as per your finance agreement with MFC, it is a contractual requirement to maintain comprehensive insurance on your vehicle for the full duration of your finance term. From time to time, MFC may request proof of active insurance as part of our standard process to ensure compliance with the finance agreement. This is a routine measure aimed at safeguarding both parties and is outlined clearly in the terms and conditions of your agreement.Should you have any further queries or require assistance in submitting your insurance documents, our team is always here to help.
#MotorHappy
Kindly note as per your finance agreement with MFC, it is a contractual requirement to maintain comprehensive insurance on your vehicle for the full duration of your finance term. From time to time, MFC may request proof of active insurance as part of our standard process to ensure compliance with the finance agreement. This is a routine measure aimed at safeguarding both parties and is outlined clearly in the terms and conditions of your agreement.Should you have any further queries or require assistance in submitting your insurance documents, our team is always here to help.
#MotorHappy
MotorHappy's reply18 Sept 2025, 15:30
Official
Hi Adrian
Kindly note as per your finance agreement with MFC, it is a contractual requirement to maintain comprehensive insurance on your vehicle for the full duration of your finance term. From time to time, MFC may request proof of active insurance as part of our standard process to ensure compliance with the finance agreement. This is a routine measure aimed at safeguarding both parties and is outlined clearly in the terms and conditions of your agreement.Should you have any further queries or require assistance in submitting your insurance documents, our team is always here to help.
#MotorHappy
Kindly note as per your finance agreement with MFC, it is a contractual requirement to maintain comprehensive insurance on your vehicle for the full duration of your finance term. From time to time, MFC may request proof of active insurance as part of our standard process to ensure compliance with the finance agreement. This is a routine measure aimed at safeguarding both parties and is outlined clearly in the terms and conditions of your agreement.Should you have any further queries or require assistance in submitting your insurance documents, our team is always here to help.
#MotorHappy