AJ
Anthony J

1 reviews | Active since May 2021

26 Nov 2025, 17:58

Not happy

I took this policy and I'm still lost. No proper explanation and was talking so fast.

0
Replies (2)
MotorHappy
MotorHappy's reply26 Nov 2025, 18:04
Official
Hi Anthony 

We are sincerely sorry to hear about your experience through us. As we strive to give our clients good service, kindly note your complaint has been escalated and will revert with feedback as soon as possible.

#MotorHappy 
MotorHappy
MotorHappy's reply03 Dec 2025, 16:00
Official
Hi Anthony 

Thank you for raising these concerns. We’re sorry if the policy details seemed rushed or unclear during your call. We’ve escalated this internally and want to reassure you we value integrity and clear communication.
For your review, we’ve attached the sales-call recording and the policy documents we emailed you — including the benefit limits, exclusions, and full terms.  We regret your experience wasn’t up to our standard. If you like, we can schedule a call to review every cover detail together, so you fully understand what was offered. 

#MotorHappy