PB
Peter B

1 reviews | Active since Jan 2013

27 Sept 2021, 20:55

No email with the contract received

Hi, The lady that called was friendly, but keep re-reading the script, got pretty monotonous after the 4th time. She promised to send an email with the contract within 24hrs. Still waiting 3 days later.

0
Replies (9)
MotorHappy
MotorHappy's reply28 Sept 2021, 09:27
Official
Hi Peter, 

MotorHappy does strive to give our clients the best service and experience and it always good to know where we can improve. Your policy documentation has been resent to you via email, you should receive this within 24 business hours. Kindly keep an eye out in your inbox and spam folders. 

#MotorHappy 
PB
Peter B's update29 Sept 2021, 08:53
Reviewer Update
Still no contract received via email - do you have the correct email address?
PB
Peter B's update29 Sept 2021, 11:47
Reviewer Update
Correct
MotorHappy
MotorHappy's reply29 Sept 2021, 12:11
Official
Hi Peter,

We are going to relook at your profile and your documentation, once this has been resent we will provide feedback. 

#MotorHappy 
MotorHappy
MotorHappy's reply30 Sept 2021, 16:17
Official
Hi Peter, 

Your policy documentation have been resent to you via email again, kindly let us know if you receive this or not within the next 24 hours. 

#MotorHappy 
PB
Peter B's update30 Sept 2021, 16:20
Reviewer Update
Received thanks
MotorHappy
MotorHappy's reply30 Sept 2021, 16:25
Official
It is a pleasure, hope you have a Happy day further. 

#MotorHappy 
PB
Peter B's update30 Sept 2021, 18:21
Reviewer Update
Hi,
Having reviewed the schedule of benefits for the bumper to bumper warranty including the step up warranty and comparing them to my existing Dotsure warranty, the pay out values for repairs are about 50% less for a higher monthly premium. I dont think this warranty is worth it and would like to cancel.
MotorHappy
MotorHappy's reply01 Oct 2021, 11:38
Official
Hi Peter, 

You request to cancel the Warranty Cover has been sent to the Administrator. Kindly note you can contact them directly on the below details for further assistance. 

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#MotorHappy