VM
Vutisani M

1 reviews | Active since Aug 2014

10 May 2022, 09:04

My claim was rejected with no reason

I have very disappointed with your claim depart where i put a claim for dent and scratch which was reject for my New Mercedes Benz Edition 6. When i took policy for dent and scratch wanted to keep my car in good condition. But my claim was rejected. i use to have a cover for same thing for my 2016 C Class and my last claim was smooth. THIS SUCKS. I think i made mistake by taking a policy with you. I am regretting why did i take a policy with Motor Happy mean while you are Motor SAD ID ***5****1

0
Replies (3)
MotorHappy
MotorHappy's reply10 May 2022, 09:22
Official
Hi Vutisani,

We are sorry to hear about your recent experience and have requested feedback on the claim process and outcome. We will provide feedback on this within two-three working days. 

#MotorHappy 
VM
Vutisani M's update10 May 2022, 09:49
Reviewer Update
Am busy getting a date to fix the car. by Friday will do but will waiting for your call. but it real sucks to have cover and then rejected.
MotorHappy
MotorHappy's reply10 May 2022, 10:24
Official
Hi Vutisani, 

We do understand your frustration and will provide feedback on the claim as soon as we receive this. 

#MotorHappy