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itumrlrng M
1 reviews | Active since May 2023
18 May 2023, 13:00
My biggest regret (Motorhappy and MFC)
I took insurance on my vehicle with SA underwriters through Motorhappy and that was my biggest mistake... My car is financed by MFC ... As a result they need proof of insurance ... I supp**** it to MFC unfortunately they are not able to help either as I am being referred to Motorhappy to do everything on my behalf. The unfortunate thing now is Motorhappy is ignoring me while MFC is charging me extra for insurance... I tried contacting both of them and sending them proof that my vehicle is insured with SAU but no assistance... I sent emails , made calls, but no assistance still... I really regret using these people.. especially Motorhappy...
I wouldn't recommend anyone to use them... Ever
Helpful (0)
Replies (2)0
Replies (2)
MotorHappy's replyOfficial
18 May 2023, 13:09Hi Itumrlrng
We are sorry to hear about this and have sent your complaint to the relevant department to assist further.
#MotorHappy
We are sorry to hear about this and have sent your complaint to the relevant department to assist further.
#MotorHappy
MotorHappy's reply18 May 2023, 13:09
Official
Hi Itumrlrng
We are sorry to hear about this and have sent your complaint to the relevant department to assist further.
#MotorHappy
We are sorry to hear about this and have sent your complaint to the relevant department to assist further.
#MotorHappy
MotorHappy's replyOfficial
19 May 2023, 10:04Hi Itumrlrng
As per the feedback received, our team has contacted you and resolved your complaint. The proof of insurance has been received and a cancellation and refund is being processed based on the duplicate cover.
Once again we apologise for the inconvenience and hope you have a good day further.
#MotorHappy
As per the feedback received, our team has contacted you and resolved your complaint. The proof of insurance has been received and a cancellation and refund is being processed based on the duplicate cover.
Once again we apologise for the inconvenience and hope you have a good day further.
#MotorHappy
MotorHappy's reply19 May 2023, 10:04
Official
Hi Itumrlrng
As per the feedback received, our team has contacted you and resolved your complaint. The proof of insurance has been received and a cancellation and refund is being processed based on the duplicate cover.
Once again we apologise for the inconvenience and hope you have a good day further.
#MotorHappy
As per the feedback received, our team has contacted you and resolved your complaint. The proof of insurance has been received and a cancellation and refund is being processed based on the duplicate cover.
Once again we apologise for the inconvenience and hope you have a good day further.
#MotorHappy